The full horror is in my LinkedIn, but here’s a potted history of things I think have shaped me professionally.
There’s a whole bunch of great people and teams represented here, and it’s an honour and a privilege to have worked with them. I thank all of you for having me.
Design lead
I jointly lead a small team of designers of varying flavours across 3 squads in “urgent and emergency care digital services”.
Lead designer
Leading interaction design on 111 online and the “urgent care self-service tool”. COVID hits and 111.NHS.UK is quickly part of the response.
GDS services week 2020
A 1 hour remote talk about 111 online with a focus on connecting to GP online consultation products.
Designer
Begin working on 111 online as interaction designer. One piece of the team getting 111 online through the GDS live service assessment.
Service Design in Government 2018
A 45 minute talk about the NHS Alpha and Register with a GP projects.
Designer
A really interesting stint in DH Digital, which went on to become part of NHSx. Exploring complex services, often alongside policymakers. Often very high altitude service exploration and design, but with opportunities to zoom into prototyping and ideas of what could be.
Designer
I spent time on the NHS.UK beta, the start of what is now NHS.UK. Then I shifted to an alpha stint for “register with a GP”, the initial transactional service we aimed to deliver.
DHOx and UX Oxford
A 40 minute joint talk about the NHS Beta and Register with a GP projects.
Designer
The NHS alpha was the start of my work in healthcare. Yet another amazing team that it was an honour and a pleasure to be part of. A 3 month project to “validate an approach, and a vision of what a future NHS.UK service might look like.”
Frontend dev / designer
GDS gets a lot of hype, but this was a life-changing experience. Working with amazing people doing things very much outside my comfort zone.
Frontend dev / designer
During my time at GDS I got to join some honest-to-god legends working at the Land Registry. My first experience of transformation.
Frontend dev
University of SurreyA watershed moment of working in-house, with some unbelievably great people.
Interactive designer
I cut my teeth doing prepress layout and automation work (Quark and Applescript), getting into web via the time-honoured route of “sorting out the company website”. After that Damascene moment, it was all about the medium of the web.